39300 W 10 Mile Rd
Farmington Hills, MI 48335
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After a condescending experience with a salesperson at another dealership I was referred to Amer at Serra Ford. The difference was night and day. There is a great energy at Serra Ford. Everyone there makes you feel excited about getting a new car. Amer is a top notch salesperson. He answered all my questions, no pressure. He wanted me to be happy with the vehicle I got. The dealership didn’t have the exact vehicle I wanted in its inventory but it found it, negotiated with another dealership to trade for it and drove there and back 100 miles to get it for me. Such outstanding customer service. Amer kept me informed along the way. He’s now our family’s “Ford Guy.” Looking forward to doing more business with Serra and Amer in the future.
Robert was super helpful in my car buying process, he made the whole process very easy!
Great customer service! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend!
Robert was very helpful during the process of buying my first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with!
I have no complaint. Sales person Amer Samhat was very helpful. Will refer to friend's.
I had a great sales experience with Scott Shawbitz. He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we were able to get everything done and drive home with our new car in very little time. He followed up with us after to make sure we were loving our new car (we do!), and he took the time to get to know my wife and I as we worked through the process. I will definitely be coming back to Scott for our next vehicle!
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