11850 Bel-Red Rd
Bellevue, WA 98005
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Alan the sales rep was very positive and helpful. He kept in touch and updated on status of availability of the car we were looking at. Everything went well thru the purchase. The sales manager came and spoke to us and clarified any questions we had. We are pleased with our purchase!
I recently had a lot of work done on my vehicle including dealing with some tricky aftermarket parts that MB doesn't own that I needed to replace. Lola was extremely helpful throughout the entire process whether it was general communication, relaying important info to/from the techs, or getting a loaner delivered to me - she went above and beyond in all aspects of service. She was very kind, friendly, and commutative the entire time. I've always had good experiences with the MB service team before, but this was the best experience I've ever had with them!!
Justin was so helpful and communicative. He goes above and beyond for service issues. I highly recommend him as a service advisor.
They were very friendly, knowledgeable and easy to work with throughout each phase of the process. I could not have had a better experience!
We had a great experience at MB of Bellevue; all the staff who helped us (Johnny, Richard and Jason) were really helpful. Would definitely recommend this place to anyone looking for a new car.
Excellent customer service, very friendly and knowledgeable. No complaints here! Thank you Lorenzo and Scott/David!!!
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