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I had a great experience purchasing my Toyota Sienna Hybrid 2026 from Toyota Naperville. Mr. Torres was an outstanding salesman — very polite, professional, and truly dedicated to helping me as a customer. He did his absolute best to make everything smooth and kept every promise, including arranging the vehicle’s shipping on time from another state to Illinois. He was friendly and easy to talk to, shared his own experience with buying a car, and even joked a bit to make the process enjoyable. The car was delivered in excellent, very clean condition. What I appreciated most was how patiently he explained every detail of the vehicle — all the features, settings, and even how to use things through my mobile phone. Even after the purchase, he remains available anytime I have questions, which shows real care for his customers. I highly recommend Toyota Naperville and Mr. Torres to anyone looking for a great car-buying experience!
Edgar was very professional and overall flat out amazing with my purchase process. I’d highly recommend him for anyone looking to purchase at this dealership.
Everyone was awesome especially Kyle. Super helpful and generous with his time and experience/knowledge. Appreciate the hand holding through a big purchase.
Richard and Kyle were both sensative to my feelings as I said "GoodBye" to my car and to my driving privileges. I loved my Camry which was like a good friend. Now at age 98 I look back at years of independence and I am thankful for years of service by the Toyota Company. Thank you. I only took my car to Toyota for services and annual inspection. Your building and office was always friendly and clean. Sadly I don't remember all the names over the years who helped me. but I never met anyone who was too busy to talk to me. As I told Richard and Kyle even though I can no longer operate a car I will always praise Toyota to family and friends who may be purchasing a car. Thank you again. Barb Puscas
Very friendly, relatable and helpful. He's a person who can make a great deal.
Jorge was amazing and helped me and my mom get exactly what we were looking for. I appreciated it so much with the transparency!
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