12610 IL-143
Highland, IL 62249
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Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!
We recently broke down while traveling from Michigan to Florida and stopped in the closest dealership we could find that could accommodate a large motor home. Melissa was very sweet and worked with us to get us back on the road the same day and for a lot less than expected. We were at their mercy, and 2 hours and less than $300, we were back on the road. They even let us use a loaner car to get dinner until a tech was available. Will definitely consider stopping for service as needed on our trips through.
Service was easy to schedule. In addition to the oil change and detail I took the car in for, they found the rear brakes needed replacement along with the fuel filter. They did an excellent job and returned the car to me in a timely manner. I really appreciate them identifying the brake issue. Very good people work at there.
Definitely recommend this dealership!! Very pleasant experience to trade in my vehicle. Started on the phone with Scott (Sales Manager), then met with Keith and he took the time to show me all the great features of the car, and then completed the paperwork with Mike. All the guys were great to deal with!!
The salesman Tyler Larson and the finance person were both wonderful to deal with. The Ford Edge was clean and full of gas. I would recommend this Dealership to all my friends. There was no hard sell tactics, just a small town atmosphere. Which was a good experience after going to St. Louis dealerships. We will use them again.
Tyler is sales and Mike doing all the paperwork were great to work with. Answered all my questions and treated me with respect.
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