972 Wernsing Rd
Jasper, IN 47546
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I had an excellent experience purchasing my new truck at Uebelhor Chevrolet. Nolan Kiefer was outstanding throughout the entire process. He made everything incredibly simple and easy to understand. After the sale was complete, Nolan took the time to thoroughly go over all the details of my new truck, ensuring I was comfortable with everything. I highly recommend Uebelhor Chevrolet, and especially Nolan Kiefer, for anyone looking for a hassle-free and personalized buying experience.
Can’t say enough good things about Nolan Kiefer. He’s a very nice friendly, helpful person who did not put me under any pressure to buy.
Jack was great to deal with. Answered all my questions. Carson had my paperwork ready. I was in and out quickly. Overall great car buying experience.
I am writing to formally express my dissatisfaction regarding a recent vehicle purchase and the subsequent service experience I had with your dealership. On November 21, I purchased a truck that was listed for sale with only 6,000 miles. However, upon taking delivery and having the vehicle inspected, I discovered that the actual mileage was, in fact, 14,000 miles, which is misleading and unacceptable. Shortly after the purchase, I took the truck to the service department at another dealership due to suspected transmission issues. During their inspection, the service team raised concerns about potential water damage, citing excessive mud and dirt in the engine compartment. This raises serious questions about the vehicle's history and condition prior to my purchase, especially since I was assured of its quality. When I contacted the purchasing dealership to address these issues, I was informed that they consider the dirt and mud a mere "light dusting" and that they cannot determine who may have caused the damage, as they occasionally loan out vehicles. Furthermore, they have refused to provide a refund or cover the necessary repairs, which I believe is unacceptable given the circumstances. I am requesting a thorough investigation into this matter and a resolution that includes either a full refund or coverage for the necessary repairs. It is critical that Uebelhor & Sons Chevrolet uphold its reputation for quality and customer service.
They were very quick in answering my question and completing deal. When we went back to pick up are new use truck the salesman had it cleaned and full of fuel for use. he also got it sent to their service department up on my request and they too were very professional and helpful. I will be referring to all my family and friends to them.
I did check on a vehicle online at the dealership and they did return a call and said after it was cleaned up they would contact me as of today Feb 8th no contact from them which is now too late for them to contact me now as i am no more interested in that car have moved on to another vehicle . When you snooze you loose
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