Great communication, explains in detail, takes time with customers/not rushed. Quotes stay within what quoted, no surprises. If something is found unexpectedly during service a call is given and explained/advised and given chance to decide what route to go.

Awesome place to do business! Always get to see the same smiling faces and they treat you like family!

Service is great! Their website needs a lot of work on the service side. Would have been a 5 if the website scheduling worked as intended.

We love universal chevy the sales team and service dept we would recommend and do

told Jayden White what kind of Equinox we were looking for. We were both searching inventories. found one, they went and got it. Sales process was smooth, no pressure. Used points, happy; used private offer happy, pleased with trade in amount not real happy to find 0% had expired but that's life. Sales Manager called and apologized. Paperwork was smooth process, no pressure for add ons. Got maintenance check scheduled before we left the lot. Got follow up email--nice touch We'll be back when its time for next vehicle

Universal always goes above and beyond for the Burgess Family. From the Sales team to the Parts and Service team they are top notch.