Tell us about your experience with Van Nuys Chrysler Dodge Jeep Ram.
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service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
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Payman is an excellent service advisor. Always very helpful. The long wait time to get car back is highly inconvenient
I was very happy with the service and with the repairs. I will for sure recommend this dealer to my friends
. This dealership provides professional vehicle maintenance, repairs, inspections, tire services, diagnostics, and exceptional customer care.
My service Advisor, Jose Gudiel, is fantastic! My 2024 Jeep Plug in has had several recalls and other issues. I can always count on Jose to help me. Great customer service.
Very helpful and professional service. Received all information needed, regular updates and options needed to get back on the road.
Overall, my experience was good during my purchase. My sales guy, Michael, was great; no complaints against him. What I am not happy with is that the vehicle I bought was very dirty, had a lot of pet hair inside, and smelled like cigars. I was promised a full detail, but I had to return. I live 3 hrs away, and I did, but when I returned to get my detail, I was promised the car was washed like if a 5-year-old washed it; it was only wiped down and Armor All on the tires. This made me lose a whole day; if I had known, I would not have returned. I guess they promise anything to sell. But besides that, car buying is easy with them.
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