2405 Commercial St. SE
Salem, OR 97302
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Great experience with Mercedes Benz of Salem and particularly Evan Carroll and his Tech, Beau. While traveling on vacation in our Sprinter RV (Winnebago Revel) from our home in New Mexico we got a check engine light and found ourselves in "limp" mode with power dramatically reduced. We slowly made our way the 100 miles from the Oregon coast to Salem. Evan and Beau immediately responded when we arrived and quickly diagnosed and repaired a problem with our Sprinters air filter housing that was leaking unfiltered air to the engine. We were really impressed with their caring response to our plight even though both were already really busy. Two thumbs up!!
Best mercedes dealer in and around oregon! Thorough service, friendly faces and everyone is very knowledgeable.
I recently bought a Sprinter Van from Brian. He and Eli worked to close the deal and make the experience smooth and complete. They succeeded. Kudos to you guys for the friendly approach and completing matters on time and in your friendly manner.
Had a great service visit at MB Salem. Recently bought a 2020 Sprinter and took it in for Service. Evan was great to work with and gave me a thorough breakdown of needed work and potential issues. Was not pushy and provided fair pricing so I will definitely going back. Eli was also amazing in helping me get up to speed on the APP and figuring out how to navigate it.
I recently bought a car from Mercedes-Benz of Salem, and Brent was so much help! He never made us feel rushed, answered all our questions, and really made the entire process very smooth. Highly recommend working with Brent! All the other employees were extremely pleasant as well.
My Wife and I came in to talk to Eli Guevara about your Mercedes Sprinter line. Eli was both professional and personal in taking care of us. I appreciated his patience and willingness to go the extra mile for us. He was able to explain all aspects of the Sprinter lineup. Would highly recommend him for anyone looking for a new Sprinter. He had great followup via email as well. Thank you ELI so much !!!!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.