Dear Lexus Customer Experience Team, I would like to take a moment to express my sincere appreciation for the outstanding service I recently received at Bay Ridge Lexus. In particular, I would like to recognize Service Director Mr. Vincent Topedino for his exceptional professionalism, leadership, and dedication to customer care. From the moment he became involved, he handled everything with attention, efficiency, and a genuine commitment to ensuring a positive outcome. Mr. Topedino went above and beyond to make sure my concerns were addressed, and his personal involvement made a significant difference. His approach reflects the high standards and values I associate with Lexus. I truly appreciate the level of service I received and would like to extend my thanks to Mr. Topedino and the entire team for their efforts. Sincerely, Yevgeniy Schuster,MD

Brought my car in for 5k maintenance. Staff were friendly and accommodating. Waiting area very nice. Dealt with Jacklyn in service. Who was great. Danny Sanchez was great in assisting me on lease buy out.

I bought a certified pre-owned Lexus nx350, and found the process went pleasantly and smoothly with Felix Guralnik. When something came up with the car a week later, he took care of it personally and rapidly.

Me and my wife were shopping for rx 350 and I am glad we met Alex.Professional and nice guy overall.

He is the best Very helpful Thank for your help. Nice to have business with him

Thomas Hutton-mills is a excellent salesman very knowledgable and helpful I would recommend him to anyone Brooklyn of Lexus is the best