Frank Livingston was very helpful and took the time and care to help us. He also offered to help us with with anything we may need in the future.

Great dealership it is my 5th lease from here. Frank Livingston was great. Would recommend

My wife and I enjoyed the experience overall buying our vehicle. The staff were all very friendly and made the process relatively seamless overall. I do give an extra kudos to the sales staff as they were definitely busy the day we came and it never felt that we were neglected or pushed off for other sales that were happening at the same time. The only two reasons it wasn't a five star rating was due to the fact that negotiations are not a thing there, not the sales peoples fault, but it was a bit sad to hear that as a lot of people still view that as an incentive to buy. The second reason was that there was some body damage that we found on the vehicle (small scratches that had been painted over) that were not mentioned or listed. I don't suspect that the dealership had anything to do with this, but it wasn't mentioned and I kind of wish it was. Overall, I would definitely come here again and I would recommend others come here as well!

They were very professional and excellent job. We’ve been there a couple times and they’re always very nice to work with.

Anthony Pitts is the go-to guy. Let me begin by saying I would rather have a root canal than car shop. I dislike the entire process from overbearing sales people to negotiations ending with the hard sell for all the upgrades. When we arrived at Walser Nissan Burnsville, we had a firm idea of the car, packages and upgrades we wanted, our budget and preferred finance option. We walked in and stood for a couple minutes while people looked at us while walking by. As we tried to figure out who to approach (we used a side door due to construction), Anthony came from the back and immediately walked up to us, introducing himself and shaking our hands. He asked if we were being helped and offered to take us to his desk. Important things I noticed: 1) : Anthony made eye contact with me, shook my hand and didn’t divert communication directly to my husband. Being equal parts of this process it was refreshing to be treated as such. 2) Anthony’s desk is a tall top, I explained that I had just had knee surgery and he immediately moved us to an empty low-top desk. 3) He was authentic in his approach, his communication and his demeanor. Anthony had a trainee (Dante) with him and while we walked Anthony through what we wanted, he was also walking Dante through the process. He was patient and thorough walking both Dante and us, through the process. Anthony is very knowledgeable, personable and genuine. While we waited at various points in the car shopping process (paperwork, financing checks etc) the conversations were fluid and easy-going, touching on several topics from his military career to our pets to places we’ve traveled. It felt like we were chatting with a friend, not a guy trying to sell a brand new car. Anthony was attentive to both my comfort and the car buying process and I actually had a really good time! Lessons learned: 1. f you want to buy a car, go to Walser Nissan Burnsville. 2. Ask for Anthony 3. If Anthony is unavailable, ask for Dante (no longer in training) 4. Car buying is less painful than a root canal (and can even be fun) if you find the right sales person. 5. We plan on only buying cars from Anthony (or Dante).

Bought a used vehicle. Work was completed by Walser before selling to me. I received the report and worked w/ them to get some other things repaired (for an additional charge). They completed the work, accidentally broke something, took a few extra days but didn't charge me anything for it. They finished the final repair and I've had an overall good experience with this team.