Walter’s Mercedes-Benz Sprinter of Riverside

7979 Auto Dr

Riverside, CA 92504

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

We drove all the way from Orange County so that we could work with Simon Green again. This is our second purchase of a Sprinter Van and the experience both times were extremely smooth and pleasant. Simon is highly knowledgable and works with your needs and wants:). He creates a true relationship with you and communication is great. It was a seamless process. Thank you so much Simon, we love our new Sprinter!

Excellent customer service. Keeps their appointment times and Ramces is a great advisor and has great level of expertise and knowledge.

Brennan Ruiz helped us by walking us through the services that my vehicle needed. He explained our options and was very helpful. He was very professional, and appears to be a wonderful asset to this company. I would definitely refer others to him for future services. Thank you.

Simon Green helped me purchase my first sprinter and we truly had an amazing experience. we will definitely be returning to purchase a few more.

Exceptional Van Purchase Experience at Walter’s Mercedes–Benz Sprinter of Riverside I recently bought a Sprinter van from Walter’s Mercedes‑Benz Sprinter of Riverside and can't say enough good things about the entire experience. From the moment I stepped onto the lot, David Alcantar was a pleasure to work with. He walked me through several models, patiently answering all my questions and never rushing me. Once I found the right one, he took nearly an hour going over the van’s features—everything from its tech to its functionality—ensuring I felt completely confident with the purchase. It truly was one of the best car-buying experiences I’ve ever had. Dan Gressman, another standout on the team, was also exceptional. He was knowledgeable, friendly, and incredibly supportive throughout the process—explaining features clearly and even checking in after delivery to make sure everything was running smoothly. I Highly Recommend Walter’s Sprinter of Riverside for their Unmatched Personal Service: Staff like David Alcantar and Dan Gressman took real care in helping me—no rushing, no pressure, just genuine support. Detailed Walkthroughs: The time spent explaining every feature left me feeling fully confident. Relaxed Atmosphere: A lean-back, face-to-face approach made the process comfortable and enjoyable. Proven Reputation: Glowing reviews mention professionalism, honesty, and transparency across the board. If you're in the market for a Sprinter or commercial van, do yourself a favor and ask for David Alcantar or Dan Gressman. My new van has exceeded expectations, and I couldn’t be happier with the service I received.

David Alcantar was exceptional—best vehicle purchasing experience I’ve ever had in my long life. David made it an efficient and even enjoyable process. On a scale of 0 to 5, he rates a 10–above and beyond.