Tell us about your experience with Sunset Hills Subaru - St Louis.
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They were friendly, helpful and went above and beyond when a warranty issue required next day arrival of the needed part. Without my asking they gave me a loaner car to drive about 80 miles to where we lived and drove our car out to us the next day when the repair was completed. That's tremendous service. We bought our 2024 Ascent from Sunset knowing that they had repaired hail damage. Before we took delivery they discovered that the hail had damage the glass of the sunroof and replaced the glass. I probably would not have known about the sunroof damage until much later. That kind of thoroughness and honesty is quite remarkable. I have bought a few new vehicles in the past but I have never had such great service.d
Fabulous experience with Rob (sales) and Rich (finance). I cam in knowing what I wanted and they respected and validated my choices. I didn't feel pressured or lead around at all and they made sure I understood and was happy with what I wanted. In addition, the dealership was well-organized and peaceful so you could actually think through very expensive decisions. The music was kept to a pleasant level and the service center is airy and has a full snack and soda fountain bar with coke products. All business is conducted inside of glass walled offices with NO outside noise or distractions.
We bought our our outback because of the safety features, loves it so much upgraded to the Ascent. Excellent dealings with St. Louis Subaru. My absolutely favorite thing is that the dealership has a 1,000 mile checkup AND offers for you to come back to go over any features you have questions about.. there are a few even previously owning a Subaru!!! Too notch. Absolutely love the Ascent, ride and handles effortlessly.
The people we have worked with have all been very helpful and welcoming to us
Amal and Adam were great to work with… Highly recommend going to Sunset Hills Subaru!
They do great service, and keep in touch with me for scheduling appointments for maintenance🤙🏼
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