The service was beyond expectations! They were willing to make a same day appointment. They made sure I got to the dealership with the car!

My VW just had an extensive CPO covered engine repair. While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra mile to make sure the repair was fully covered by CPO.

Excellent service,Honest staff, seamless buying experience. Outstanding customer service . I would highly recommend this dealership.

I took my Tiguan for a service at Wellesley Volkswagen. My thanks to Karl; I had an excellent experience from start to finish.

Our recent experience purchasing a Tiguan from Jens Albrecht at Wellesley Volkswagen could not have been better. It was apparent within minutes of beginning our conversation with Jens that he was listening very carefully. When we mentioned that one of our biggest concerns was getting a car with trunk space at least as great as that of the vehicle we were replacing, he asked what car we were replacing and quickly looked up the cargo space of that car and how it compared to the Tiguan. When we explained our needs and wants in a new car he made a chart which made it very easy to determine which trim level of the Tiguan best met our needs. His analytical approach was refreshing, and we greatly appreciated it. He was pleasant and respectful. He followed up quickly and kept in touch while we sorted out our other options over the course of a week. He always responded promptly to our texts or emails. When we decided to purchase the Tiguan but the color we wanted was not available in Wellesley, he quickly arranged a trade with another dealer so we were able to get exactly the car we wanted. He spent nearly an hour demonstrating all the features of the vehicle when we picked up the car. Jens is professional and exceptional. He made the process of buying a car a pleasant experience.

Sam was very helpful and communicative through the process. I highly recommend this VW service location.