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Shannon was great. He was very helpful, patient, courteous, and friendly. I truly appreciate his customer service and professionalism.
Daniel is very thorough in explaining things related to my vehicle’s maintenance schedule. I greatly appreciate his honesty and transparency on the vehicle maintenance timelines. Daniel is a gem and a great asset to the Westside Lexus family.
This dealership has always had great customer oriented service. From the sales department to the service department, the attention to customer care is exceptional. I would highly recommend it and highly recommend Adam Nguyen to assist in your next new car purchase!
Jeffery and Marlene were top notch professionals, who took the time to answer all my questions and provide thorough explanations. They were very attentive to what I wanted in a new car, and never tried to push me to get more than I really needed. Sam was very patient as we worked through financing options ahead of the sale and I could hear the smile on his face through the phone. When it was time to sign the papers, JT made sure to answer all our questions pertaining to additional warranty options. Again, he never pushed us to buy additional coverage that we'd decided we did not want. I would highly recommend each and every one of the individuals to a friend or family. I am now a Westside Lexus client for life!
The dealership was friendly Easy to work with Courtesy Follow thru Very knowledgeable Very professional
I came to Lexus in search of a vehicle and had the pleasure of working with Lurie Keener. What stood out most was the time he took to truly understand my needs and help me find a vehicle that was the right fit for my purpose. Even after the purchase, he provided me with his contact information so I could reach out if I had any questions about the features. On top of that, Lurie personally introduced me to the service representative, walked me by the service area, and explained the entire procedure for future visits. This extra effort gave me a strong sense of comfort and confidence that I had made the right choice.
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