Tell us about your experience with Westside Lexus.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
collision center Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
John Loving was very helpful, kept us informed and very knowledgeable and the functionality of the GX550, helping us make the right decision on which specs to buy.
This is the third car that we have purchased with Chong Lee. She is very thorough and helpful.
The Dealership was Inviting and Welcoming. Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls promptly and following through on commitments to get the car add-ons completed. Thank you. The financing representative Sterling Sine was Excellent. He was knowledgeable and friendly. He answered all questions and made the financing process a breeze. I appreciated him not pressuring us to purchase add-ons or extra protections. Thank you for providing the Military Discount. It is greatly appreciated. Angel Ortiz performed the additional add-ons (Molding & Clear Adhesive) with professionalism. He explained everything after the completion of service. Thank you. CON's: I originally turned my trade-in car for service with Josh Cathcart. Once he took my car, he never returned to tell me what he did or the status of the repairs. I had to receive my car back from the sales rep. This was poor customer service. I called in on a Sunday not knowing that you were closed. Your recording only stated that you were Not Open and to call back during regular business hours. It was never stated what "Regular Business Hours" are. Can you change that on your recording. It would save customers time in guessing your hours. Overall, the purchase experience was easy and smooth. No hassle. Thank you.
David was extremley professional and courteous. He knew exactly what I wanted and did not hesitate to help me obtain my vehicle.
Doug is a great sales men. Car was ready on time. Great team Doug great
We had a great experience working with Joey Broussard at Westside Lexus. He was very knowledgeable and friendly. Everyone there was very welcoming and helpful.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
