After two trips to Chapman Honda I found the vehicle my wife and I wanted, a 2019 Honda Ridgeline RTL- E. On Tuesday morning I advised my salesman Sam Arquit that we wanted the Ridgeline and received a confirmation from him that it would be ready for us later in the afternoon. I then advised Sam I would be in with the money in full. At noon I called and advised Sam that I had A Dr. appt and would be there about 3:30 with the money. At 3:15pm I called and advised I was still in heavy traffic, as the dealership was over an hr. and 30 min drive from my appt. location. I advised I should be there at 3:45 pm. About 10 minutes later Sam called me to advise it had just gotten sold and the Ridgeline was no longer available for me to pick up. I then met with Sam's Sales Manager whose best advice for my loss was to sell me a higher priced Ridgeline, at full price and split the cost of a bed cover....WOW !!! What a complete lack of professionalism and integrity for getting stabbed in the back and losing the vehicle to which I had been promised . I can't picture myself ever saying or writing anything complimentary or positive about Chapman Honda. I hope the ownership team will "enjoy" the letters I will be sending explaining our displeasure with their sales 'practices' Which are unethical to say the least !

I worked with Colten to purchase my new Honda Passport. He was very helpful, and was able to get my car from a different dealership. I loved my Honda Civic, and I expect to have a great experience with my new car!

At Chapman Honda I would recommend working with Sam. He is passionate about his work, and extremely knowledgeable about their inventory. The buying process was smooth and straight forward! A pleasant relief from the typical car salesman experience. Thanks Sam!

Very pleasant experience with buying our new Pilot. Ryan V. did a great job in making things easy.

We had a great experience with Ryan Valenzuela, he was very helpful, patient and professional. I had looked over 4 used vehicles prior to settling for 22 Chevy Colorado. Ryan had answered all of our questions and was never pushy. I would certainly recommend anyone to contact him or Chapman Honda for their next purchase.

First time buying a car and I had such a good experience. Colten made the experience very easy and advocated for me to get a warranty on my car. Please consider him for any car buying needs