2006 Jeep Wrangler X by D. L. Payne from Southern IL. An attempt to purchase a 2006 Jeep Wrangler X on Friday 10/18/2013 resulted in frustration and disappointment. The vehicle deal was accepted by the salesman and he even had me sign an agreement before he took the proposal to the sales manager. I believed a purchase had been cleared. The paperwork was completed and I was prepared to make payment. When I sat down with the sales manager I was informed the deal had been squashed. Mr. Robert Wright would not accept what had been agreed upon by me, Salesman Chris Payne, and Sales Manager Shane T. Miller . While disappointed and frustrated, I chose to contact the sales manager for a 2nd. attempt at purchasing this automobile on Saturday. The sales manager was agreeable to speak with Mr. Wright about my new proposal. While I didn’t get the original agreed upon price, a compromise was reached on an acceptable price. The sales manager and salesman deserve high praise for the assistance with the purchase on both days. I strongly believe that Mr. Wright should have stood behind his staff on the first agreement. They are both outstanding individuals and go about their work in a courteous and professional manner. Wright Motors should be thankful that they have such excellent employees in ( Chris Payne ) Sales, and (Shane Miller) Sales Manager. Due to Mr. Wright’s attitude, we will not purchase any more vehicles from Wright Motors !!!

Very nice group of people at this dealership. Made we feel welcome. Easy buying process without all of the bologna. I love my new (used) Highlander. Mike and Brett were great to work with.