636 E Sprague Ave
Spokane, WA 99202
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Work took 2 days when 6 hrs should have been plenty. Apt was at 830, when I left at 945 my vehicle was setting out side.. told vehicle would be ready by 3-4pm that day. I was called and informed not going to be ready. I was assured it would be ready by noon the next day. It was 2pm when I finally got it. Part of my work was under the "warranty forever" and was taken care of. When I was told of repair needs, I was told that in the past both issues I had were covered under warranty. I was informed when I came in for repair only part was covered.(was I lied to or major change in warranty service). The paid for service was reduced by about $100, I appreciate that. I will continue to have my service done here.
They handled my auto in great time , as I sat and waited. I was also asked if I wanted the tire sensors replaced before they did it. Thank you!
Great dealership, friends staff and very clean. They were able to find us the exact car we wanted!
I can trust Eric to make sure whatever needs servicing on my car, will be professionally completed.
Disappointed when you make an appointment and your car is put to the end of day because you didn’t wait. Why make an appointment? The service from Jonathan was great but was disappointed with the wait.
Just had my truck in for a recall issue on my engine. Jonathan informed me that they needed my truck for the day. When it was done, he called me. I needed a ride, so they sent a driver to pick me up, and by the time I arrived at the dealership, it was after hours, but Jonathan stayed to let me know what they did to my truck. I appreciated what he did, and that is what I call customer service.
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