Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive

Columbia, MD 21029

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What Others Say

We came in ready to look for a new truck. Even though it was raining off and on, Zaki met us quickly. I explained what I was looking for and he found us the interiors and exteriors that I thought I might like. He even had to go to overflow lots to find some of my wish list items. We picked out the truck I liked and while we waited for financing with Hamza, Zak helped me set up my phone app and get a copy of my title from the DMV. It saved us from making multiple trips and I'm sure many phone calls. A great experience in what is normally quite frustrating.

Everyone was very excited about the vehicle we chose and financed person was knowledgeable about all the different options

The waiting room was clean and comfortable. Free coffee didn't taste good. Service advisor was courteous and professional. I was told I needed a new water pump which wasn't the reason for my visit. They were able to replace it that same day.

Everything went smooth and easy. The Sales Manager, Salesman, and Finance team was nothing short of fantastic. Third vehicle I bought from this dealership.

I purchased my brand-new car in December of 2019. I also financed a service contract. Since then, my car has continued to run excellently. I'm prompted for regularly scheduled services (approx. every 5,000 miles). After scheduling my appointment and arriving on time, I was immediately checked in. I choose to wait for the service. While waiting, I am provided with a text number where I can check on the status. The work is regularly completed within an hour and a half. All of the costs have been covered by my contract. All the personnel from the check-in until the delivery after service are very knowledgeable, helpful, and friendly. There are service locations closer to me, but I greatly appreciate the service that I get at Koons Chevrolet GMC Clarksville.

The service is great and Kacey is always polite and welcoming. I usually wait for my car and I am kept informed of the wait time.