Very efficient, helpful and personable with the customers. Waiting area is very spacious and accommodating for the customers that wait while their cars are being serviced.

From a service aspect Faukner Toyota Trevose is top notch, I had an issue with the navigation in my Highlander, I brought it in to be assessed, it was discovered that the entire head unit had to be replaced, they sent me home and would call when the new one arrived, in about a week or so it made it to the dealership, with a cracked screen! Brad, the service advisor even sent me a picture to avoid any doubt in my mind. The “next” new one arrived in another week or so, I was called to come in, I left with a loaner car happy and looking forward to getting my car back with a working navigation system. A few days later and I was all fixed up! I also had an issue with an oil leak, this too was faced head on, they had the car for over a week, the leak wasn’t that bad, but the location it was in made it take as long as it did. In an effort to be clear and honest they do try to “upsell” on certain things, as any dealership does, but are not over pushy. Any issue I’ve had, and they were only the two I described were corrected to my satisfaction in a professional and prompt manner. The fact that they supplied me with a loaner is very important to me as well, I give Faukner Toyota a solid 5/5. I’m confident that you will feel the same way if a problem arises with your Toyota!

Chris told me I would be there for 2 hours, I was out of there in an hour! He is always very polite and accommodating

Rich, Chris, Brad, and all of the crew of the service department are excellent. Providing excellent repair in a timely manner. Great people to do business with!

Service department is top notch. They give you a time and stick to it. If there any issues they come out and discuss. Best service department I have ever dealt with

Just bought my third Highlander from Faulkner. Gus, the sales person, and Michael the finance person were great! Although there are very few 2026 Highlanders available and I wanted specific features, Michael and Gus were able to find the Highlander I wanted!! It was a tall task, but they came through for me!!