Just traded in a newer truck for a new truck, different model. Tim Pinkerton was so helpful in arranging things. I'm special needs and had some things I needed done to help me get in and out. Tim Pinkerton helped me accomplish this. Price for trade quoted was honored, and the price for the new truck was as advertised. No games. Wish all car buying experiences were this good. I will also say Mike in the finance office, well he helped me out with information I had never been told about before at other Toyota dealerships. He is amazing. He kept me in the loop as he did up the paperwork. Did I feel any hesitancy or regret, like maybe things weren't as promised when I read the paperwork later? Not at all! First time for that too. Tim & Mike, a great team, and just can't say enough good things about how well this went, and how well as a dealership they do business. Waiting on a check due to me for the difference and have no doubt it will arrive in a timely fashion. Everything else went perfectly! Interestingly enough, the Faulkner GMC in Harrisburg was a good experience as well, back in 2024. Was an easy transaction and I was in and out easily. Not quite as smoothly as it was at Faulkner Toyota, but a good 2nd place to that! Shows me the Faulkner family of dealerships, however many they have, seem to work in a similar fashion. The others don't have Tim and Mike though!

Straightforward. They are out to put you in a car you want, not what they want you in. If it's not in their stock, relax, the exact car will be there within 24hrs. Everyone is down to earth and welcoming. Dealership came recommended by family. Glad I listened.

Friendly efficient clean, easy appointments finish on time, its my favorite dealer odf all time

above and beyond. He strived to answer every question we had and even offered to have us come back with any questions about the car. Highly recommend

Always a good experience when my car is serviced by Shannon houghey and his staff they are friendly and competent people and they're always upfront about what they are going to be doing so there are no surprises

The promised timing and the work to be completed was 100% accurate! Great job! Great TEAM!