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I just purchased a new S 580 from Marco Lopez! I appreciate his professionalism and transparency in pricing and options which were tailored to my specific needs. I highly recommend him and the staff at Mercedes of Grapevine!
I had Will help me and he was excellent and provided amazing service. 10/10 would recommend him to anyone
Tom was great to work with and I would certainly do business with him again.
Val was very kind, courteous, very knowledgeable about the Mercedes we bought. She made the transaction very easy and went out of her way to help us.
The dealership itself was great. It was clean, well organized and had a solid selection of vehicles. The rest of the staff were friendly, professional and genuinely helpful. They made the process smooth and stress free and I appreciated their transparency when it came to pricing and options. I would definitely recommend the dealership overall, just be mindful of which salesperson you choose to work with.
This is the fifth Mercedes I have gotten through this dealership. Overall, the service is top-notch, but I have to say my experience with Valeria has been the best ever. She’s friendly, funny and very thorough. She made a generally good experience even better.
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