Marco is knowledgeable, accommodating.and always eager to help when future questions or needs arise.

Val was absolutely amazing! It all started with a simple phone call. I reached out to Mercedes Benz of Grapevine as well as another Mercedes dealership to inquire about an extended warranty on our current E450. The other dealership never got back to me, but Val did. That single returned call made all the difference. Because of Val, we ended up leasing a brand new GLC. From the very beginning, Val was incredibly personable. Talking to her felt more like chatting with a friend than dealing with a salesperson, which is a huge plus for me. I really cannot stand pushy sales tactics, and Val was the complete opposite — genuine, knowledgeable, and easy to work with. She has absolutely earned our business moving forward. Peter was also kind and approachable, and together they made the entire process smooth and enjoyable. On top of that, we received an incredible lease deal. From now on, I will be recommending Val to anyone considering a Mercedes, and I would not hesitate to send them to Mercedes Benz of Grapevine.

Nice facility but the Service check in and picking up the car was a circus. Too many cars not enough people. Need more service lanes and people.

My wife and I had the pleasure to meet and work with Marco Lopez at MB Grapevine. Marco was patient and very knowledgeable as my wife looked at various models before settling on a GLE450e. Marco represented MB and MB Grapevine professionally and at a casual, comfortable pace. I trust that my wife’s new car will prove to be a solid and lasting choice. Post purchase, Marco has followed up and thus answered every question that we had. Thank you Marco!

The dealership was very pretty, but not the most comfortable. What shined was Tom. Excellent customer service from top to bottom. So good that I would absolutely recommend to friends and family that they speak with him if they are at all interested in Mercedes.

Everyone at the dealership is so kind and welcoming. They make you feel at home and do not pressure you. Beaux Benson was incredibly patient, knowledgeable, and helped me find the perfect vehicle. His goal was for us to be 100% happy and to leave with exactly what we wanted. I felt no pressure and left feeling very happy and confident in my purchase. I will be a lifelong customer. Highly recommend!