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I'm a repeat customer of MB Grapevine. Purchased my second vehicle in just under 2 years from Marco. And outstanding experience from start to finish as always. Marco is hands down the best salesperson I've ever interacted with. He makes the whole process easy, laid back and very informative. His customer service along with the entire crew at this location is second to none. He lays out several different options and methods to get you into the perfect vehicle that fits your needs. All in a very professional, super friendly and no pressure manner. Marco went above and beyond in helping me pull off surprising my wife with her new GLC 350e. He has earned lifetime customers from my wife and I. Always a pleasure and will return once again down the line.
Mercedes of Grapevine has been great to us. We've been using them for more than 5 years and will continue to use them. Orlando has been our advisor for years and every time we are in need of anything he’s always there to help.
The customer service is what sold me. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that.
Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process.
We had a great experience. Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start a conversation. Very helpful and personable.
Marco Lopez you are a pleasure to work with and you made the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visited several dealerships in the area, not just Mercedes Benz. I have to say that this dealership outshined them all in so many ways. I am so pleased that I purchased a Mercedes and that I got it at Mercedes Benz of Grapevine.
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