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Everyone was great at the dealership, the test drive and instructions on what the vehicle can do was very informative. No high pressure sales so it was very comfortable.
We have purchased six vehicles through Endre over the years. This is because he has always gone out of his way to make the process a positive experience . He has always been really good at using his knowledge of the product to assist us in finding the right car for our needs.
Sears has a great waiting area with beverages and snacks provided. We were treated very well by everyone we dealt with. Boris is fantastic to work with and took great care of us.
Sue was patient, clear, and kind, made the whole car-buying process easy and stress-free.
Boris got us a great deal beating a competitors price on lease and trade in!
A few months ago I contacted Sears Imported Autos to inquire about possibly buying my first Mercedes-Benz AMG. They put me in contact with Sue. Sue immediately went above and beyond and answered any questions I had about the vehicle and went out and even took 2 separate walk around videos of the car showing the interior and exterior after I told her I was from New York. Once I decided I wanted to purchase the car I made plans to fly into Minneapolis so I could pick up the car. Sue was in contact with me and made sure someone from the dealership could pick me up since I obviously wouldn't have a car. Everything went perfectly as planned and she even had a black bow wrapped around the car to match the night package that was on the car. We went on a quick test drive and she showed me the features then I got to working out my payment. She knew I had a 16 hour drive home in this beautiful car so she made sure I had snacks and water for the trip and got me on the road as fast as she could. The drive home went perfectly as planned and Sue even contacted me the following day to make sure I got home safe. The dealership also handled all my registration paper work and had plates shipped right to my door even though I am in NY and they are in MN. Sue called me a week after I purchased the car to see how it was going and how I was liking it. Sue was a great saleswoman and I couldn't have asked for a better experience getting my hands on my first AMG. I am 16 hours away from Sears Imported Autos and I wouldn't hesitate going back and being a returning customer.
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