Please update the areas marked in red before submitting.
How would you rate Karl Alvarez?
How about Ferman BMW?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Great experience Great! The most irritating part about this is a text survey Please don't text. I tried to be kind and answer that I had a great experience! Answering a text survey not so great.

Tom was amazing at speed of work, and getting a good and fair price on the vehicle, without adding on fees to the price. Jeff, my financing specialist was extremely informative and a great conversationalist. They stayed late to make sure we’d get the deal done.

The service advisor, Natalie… Expert in her field. Excellent follow through. Was right on it to take care of the car to get me back on the road.

Awesome service Great customer service The service was great I literally just bought a car. The service was great.

Sal is my service advisor and does an excellent job! Also easy to get an appointment.

Great service & professionalism I had a great experience. Greeted professionally and with a great attitude. I was in and out expeditiously