Tell us about your experience with Mercedes-Benz of Annapolis.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
This is my sixth Mercedes that I have owned. All have been serviced at this dealership. The work is excellent and there are very few instances where I have to return for the same problem.
Great GREATEST GREATEST GREATEST GREATEST GREATEST GREATEST GREATEST I WILL VISIT AGAIN GREATEST GREATEST GREATEST
Caleb was a delight to deal with, a professional and gentleman. Has followed up after the sale to see if we have any concerns. Would recommend this dealership.
Steve is responsive, knowledgeable and informative. I have always found our dealings to be highly helpful and appreciate his guidance.
Steve was terrific in interacting with me, as usual. he was also interested in my dealings with Sates Department, which is where I went while service was being performed.
I came here twice once earlier part of this week and today the first time I came, I was greeted by a guy, even though it was a very hot day. He offered me to test drive the car that I was looking at. I told him I will come back at the door a little research. I realize the car that I was at their lot I put in my application in the very next day Mr. Ron contact me He brought me in so that I can test drive the car and see if that’s really the car for me. I love it. I never had a salesman who took his times and show me all the features of the car. He was very polite and friendly. Thank you Mr. Ron I will be returning.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.