Vehicle: 2017 Lexus RX350 The vehicle developed an oil leak that was diagnosed by both an independent mechanic and a Lexus dealership as a rear main seal leak at approximately 76,940 miles. The Lexus dealership estimated the repair cost at $9,388.62. Lexus declined to provide assistance with the repair. I am posting this to document the issue for other owners.

This dealer is terrible they are not ethical. They attempt to sell L/Certified cars that have damage and do not disclose the information to the public. A L/Certified to Lexus meant the car had he highest standards. In this dealership they do not let the customer know of the damage to take advantage. Avoid this dealership as they are terrible. This is the first Lexus dealership that I have encountered to be so bad. Look them up on BBB and you will see that they have a D- for rating.

We have been waiting four months on our second key for our new Lexus from Lexus of Catlsbad with no date when we will receive it.

I want to thank BRANDAN BARRAGAN for making my Lexus purchase experience absolutely fabulous from beginning to end. No pressure, just great and knowledgeable. Brandon even introduced me to DINO, a sales manager I think, who owns the model of car I wanted to buy! Comparing notes was helpful. MAURICIO made the paperwork part painless and fast. I appreciate the excellent customer service!

Lexus Carlsbad & my sales person Barney & the Manager Donald & Cyrus we’re wonderful. I love my RAV4 hybrid

I Have A Very BIG Complaint About This LEXUS Dealership! My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service Director and His Fantastic Service Team For Handling My Concerns & Requests. Thank You For The Excellent Service Experience!!