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Nick Samuel provided an exceptional car-buying experience from start to finish. We visited the Mercedes-Benz dealership on 35-01 Northern Boulevard, Long Island City, NY 11101 because our current lease was nearing expiration and we were considering either leasing or financing a new vehicle. From our first conversation, Nick was helpful, patient, knowledgeable, and genuinely focused on helping us understand the options that worked best for us. We initially came in interested in the GLE 350 and asked for a comparison between leasing and financing, as well as the opportunity to take the vehicle for a test drive. Nick thoroughly explained the differences, answered all of our questions clearly, and promptly arranged the test drive. After driving the GLE 350, we felt that the GLE 450 would be a better fit because of its added power and six-cylinder engine. Nick did not hesitate to arrange another test drive for us, and that made all the difference. We ultimately decided on the GLE 450 and were very happy with our choice. Nick’s manager, Matt Fattah, was also friendly, transparent, and straightforward throughout the process. We received a reasonable offer, including the option to buy out our existing lease. Nick and the entire team took care of everything—from the paperwork related to our current lease, DMV, bank, and new lease—so efficiently that we were able to drive home in our new vehicle the very same day. Overall, it was a seamless, professional, and genuinely positive experience. Thank you, Nick, for making such a major decision feel easy and stress-free. We truly appreciate your patience, expertise, and excellent service.
My Service was great swift and efficient. My Service advisor was very helpful and assisted me throughout the all service. I received my car very nice and clean and it’s working well as expected That’s why I like to go to Siver Star Motors for all my car Services needs and will recommend SS to my friends and families for all their Mercedes needs. Thanks
Great experience and very professional. I will go back to this Mercedes Benz dealer in a heartbeat 💓 …
I like to tell you it’s very good service. I like his Service Advisor James he’s very good guy. He’s very polite and he give us good service.
Outstanding experience from the team when I visiting Silver Star Motors to do service maintenance and Cindy help the process from beginning to end very easy. I really appreciate for everything. Thank you so much, Cindy.
I appreciated the professionalism of all the employees at Silver Star. It was a pleasure to have been assisted by James during my service visit. He even patiently helped me connect my cell phone to my car.
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