Tell us about your experience with Motor Werks INFINITI.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
It was incredibly helpful and resolved my complex issue in minutes, making a stressful situation easy!
Mark is a great Sales Advisor. Helped us every step of the way. Awesome!! No hassle, no issues. Great experience!!
Had a great experience purchasing a vehicle from Motor Werks Infiniti. Ralph Ibarra was exceptional to work with. He continually followed up with me and never pressured me into making a purchase. My husband and I drove over 10 hours to purchase a vehicle from Motor Werks because of the price and customer service provided by Ralph. Would recommend the dealership and would not hesitate to purchase from them in the future!
Had such a great experience at the dealership! Ricky Espino was honestly the best, super friendly, easy to talk to, and really knew his stuff. He made the whole process so smooth and never once made me feel pressured. I ended up with a car I absolutely love, and I’m so happy with how everything went. If you’re looking for someone who actually listens and wants to help, go see Ricky. Highly recommend!
I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!
My experience at Motor Werks INFINITI was made exceptional by Ralph Ibarra. He listened carefully, asked pertinent questions, fair, and, importantly, if he didn't know the answer, he diligently researched it. I appreciated his honesty and dedication.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.