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Ahmed was very helpful and did all he could to get me into the car I wanted
Very professional team. Chris Irvin and Stephanie were very patient with my endless questions and concerns. We love the new car and will be meeting Chris again today for a tutorial on some of the features
The dealership is very spacious. It was quite busy with lots of customers. The lobby has complimentary coffee bar you can help yourself to a nice cup of coffee including specialty coffee like latte or cappucino or hot chocolate for the kids. We had an appointment with Destynie and were greeted by a salesperson in the parking lot. Once informed we had an appointment with Destynie, he said he would let her know we were there. After we entered the lobby and helped ourselves to the coffee and bottles of water, we sat down, but were wondering how Destynie would know where we were. There was some confusion there, but we found our salesperson and went for a test drive. Destynie was really nice and friendly. We struck up a conversation during the test drive which made it jovial and fun. During the negotiation, Destynie disappeared into the back room as expected and came back with some numbers and later brought out the manager. We were able to get the price we wanted and felt great about the deal. We were there for 5 hours. It was a long time!
Brandon Honda car shopping was a pleasant experience for us. Our salesman Abbes was very nice, and very helpful. We ended up making 3 car deals in 3 weeks. I think Brandon Honda got our business from now on.
Noah and Santiago were great to work with. I have been in contact with Noah for about a month as he helped me navigate through the sales process and selecting a car. Santiago was helpful in getting me a good deal. However, Bobby on the finance team was very condescending and disrespectful. He needs more customer relationship training and needs to learn how to respect customers wishes and not throw a bunch of fancy finance terms at me to confuse me to get me to comply. That’s is unacceptable.
Juliana is amazing!!! She is so sweet and personable, and she knows her cars. Juliana made me feel comfortable in my car buying experience. David was awesome as well. He checked in with us a lot and made sure we had what we needed right up to the time he left. Great guy! Derek is hilarious! Definitely was refreshing to speak with someone with a great personality, especially after being at the dealership making serious, thought provoking decisions. It was a wonderful way to wrap up the experience. Derek explained everything in detail and ensured I were all set before leaving. Great experience at Brandon Honda overall.
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