Tell us about your experience with Mercedes-Benz of El Dorado Hills.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Great place great vibes! Our salesman EJ helped us pick the perfect car and Julian the sales manager was able to help make it fit in our budget. Will definitely be doing business here again!
I went in with the intention of trading in my current car for a Mercedes SUV. While I wasn't sure which model to choose, I ended up falling in love with the GLE. My salesman, Wil, was incredibly informative and helpful throughout the entire process.
I recently purchased a vehicle from Mercedes of EDH and I couldn’t be more satisfied with the experience. From the moment I walked in, the team was welcoming, knowledgeable, and genuinely committed to helping me find the right car. Will & Julian went above and beyond to make the process seamless. They were patient, answered all my questions, and never pressured me into making a decision. Their transparency and professionalism made me feel confident in my purchase. They took the time to walk me through financing options, ensuring I got the best deal possible. If you’re in the market for a car, I highly recommend working with Will or Julian. Their customer service is top-notch, and they truly care about their clients. I’ll definitely be referring friends and family to them in the future!
I was trying to buy a car from out of state, Jason Yurgelevic tried hard to get the deal done but the vehicle sold before we could get it finalized. I’d recommend him very much.
The sales People we worked with were nice. However they tried to through in worthless exterior and interior coating for $1400, that's a lot of money for a coat of wax. Don't fall for that xx. I paid nothing for it. They also tried to add on VIN Etching xx. Again I refused to pay of this. This was all really annoying since I had been clear from the beginning I wanted al costs upfront. They have been good a taking care of a few items that were not right after the fact. However it has been 3 months since I got the car and they still have not transferred title! I had to waste an afternoon to go back and get it re-smogged since they went over the 90 day limit. Still overall an OK experience, but they really should drop the xx on the coating and Phantom footprint, it really cheapens the experience.
Our experience with David Kaplan was very good! He was in constant contact with me throughout the day while he was serving our Mercedes Benz. We will continue to use him for all our services. Thank you
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.