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Wyatt was amazing! I have bought many cars and this is by far the best car buying experience I have ever had. THE BEST CUSTOMER service ever experienced at a car dealership. Wyatt was thorough, respectful, and was there to address all our questions and concerns. I am from farther away but Wyatt, Robert, and the team at Heritage Honda now have a customer for life!
After using a car buying site to locate a car, I came to Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so glad he did. Richard listened to my needs and looked for the vehicle I had seen online. It had been sold but Richard quickly found another vehicle right in the sweet spot of pricing I was looking for. I truly appreciate Richard's approach. He didn't over push anything. He brought the vehicle around and it was exactly what he said it would be. During the test ride, he identified all the features of the vehicle for me to see and was just a pleasure to work with. Back at the dealership, he kept me in the loop on the purchase process and got me out the door quickly and efficiently with a great car. He took the time to introduce me personally to all the members I would deal with (GM and Finance). Richard is a class act and Heritage is lucky to have him on their staff. Please tell Richard to continue with setting a gold standard. I will be back to buy another car from him without a doubt. As a side note, Jaylen Clifton was also very helpful. When I returned he recognized that I had been working with Richard and immediately dropped what he was doing to go and find Richard for me quickly. Shout out to Jaylen for being a great team player and helping me locate Richard.
EYO was really great and nice! He was really thoughtful, helpful and amazing! Really I found a great car because of him
The hardest working and most diligent dealer I’ve ever had the pleasure of working with. Brandon went above and beyond for us in ways I’ve never experienced at any other dealer (even in high end luxury dealers). Could not rate more highly! I wish I could give 6 stars!
Mimie was very helpful assisting me to make the correct decision on purchasing the proper vehicle. She was friendly and went the extra mile to help finalize my purchase.
Mimie K, was very pleasant. At the time of my purchase she was new to the dealership and to sales. What she didn't know she would get the answer for me. I thought she did a great job. She was not pushy and listen to my concerns.
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