Tell us about your experience with Mercedes-Benz of Atlanta Northeast.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
collision center Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Finn and Levi took amazing care of me!! Looking forward to many more gentleman! TY!!!
Third car with Jackson, always professional and on top of problems, great communication! Very reassuring to see him back from Florida (just in case....) Highly recommended Trustworthy, correct, timely! Honors the brand!
Great Customer Service. Melissa made my car buying process SEAMLESS!!!! Five stars across the board from beginning to end. I would definitely recommend MB of ATL Northeast to all my friends and colleagues.
I have been a longtime Mercedes-Benz customer. Recently, I visited the service center because I had an issue with one of my wheels and needed warranty service. I arrived a little earlier than my appointment time, and the person assisting customers at the front kindly introduced me to Mr. TK Kim. He was very kind, professional, and took the time to clearly explain the issue with my vehicle as well as the expected pickup time. Later that afternoon, he also explained in detail when I would likely be able to pick up my car the next day. The following day, I received a call from Mr. TK Kim letting me know that the repair had been completed earlier than expected. He was extremely polite, professional, and helpful throughout the entire process. However, after that, when I went to the cashier counter to finalize the invoice, an older white lady at the counter completely ruined my experience. She was rude, seemed annoyed by customers, and her attitude was so unpleasant that it would not have been surprising if an argument had started. I sincerely hope I do not have to deal with her again on my next visit. That being said, thank you very much, Mr. TK Kim. You were excellent, and I truly appreciate your outstanding service.
Finn was helpful and was able to take care of my trade in and got me into my dream car during my lunch break!
Great and fast service. They were able to fix my sprinter van in two days only. Without an appointment
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
