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Angela was fantastic. She got me in and out in minutes. A true professional! The communication was immediate and very thorough. Everyone should bring the car to Angela only if you want the best of the best!
If you’re ever buying a car, go see Finn Misa. He made the entire experience easy and genuinely enjoyable—no pressure, just honest, straightforward guidance from start to finish. He was just as excited about the process and truly happy for me, which made it feel more like celebrating a new car than going through a typical sales experience. Professional, responsive... I love my new Mercedes !!!!
John is by FAR the most amazing customer service representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was okay and understood. My comfort level with “this” car is because of JOHN🥳🥳🥳🥳🥳
David and John were excellent at their jobs. David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool features of the car and MB app.
Angela is a thoughtful professional, she listens patiently and always provide timely progress updates to her clients.
There is no Mercedes without Ms. Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for over 5 years. I wish she could be promoted to a coaching or training position b/c 17 years ago when I started with the brand of Mercedes the customer service was bar none. It was an LEDGENDARY experience you were witnessing. Rather that meant each time you purchased a Mercedes a gift back was mailed to your home with opulent items inside. Ms. Yeo is the only person I’ve met in the last 8 years who cares about the people she is servicing and doesn’t view them as just another number but a Mercedes family member who’s dealing with an obstacle I can assist with. Please take care Ms. Angela Yeo she the one that makes me REMEBER how phenomenal Mercedes was.
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