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What Others Say

I cannot say enough good things about this dealership and all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the client. Top notch customer service all around. This is why I return to this dealership year after year. I’m loyal to Mercedes-Benz of Atlanta Northeast!!

I had an outstanding service experience at Mercedes-Benz of Atlanta Northeast, thanks to Tony Park, my service advisor. Tony is professional, knowledgeable, honest, and truly cares about his customers. He kept me informed throughout the entire process, answered all of my questions, and made sure my vehicle was serviced promptly and correctly. His attention to detail, excellent communication, and commitment to customer satisfaction made the entire experience smooth and stress-free. It’s rare to find someone who consistently goes above and beyond, and Tony certainly does. Thank you, Tony Park, for your exceptional service and dedication. I highly recommend asking for Tony if you need your Mercedes serviced. He is a true asset to Mercedes-Benz of Atlanta Northeast!

I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come!

Always convient location to my house and..very close to home and work place too

We had a fantastic experience working with Finn. He took the time to answer all of our questions. His approach made the experience easy and enjoyable. Overall Finn was wonderful to work with and we truly appreciate his genuine care for making sure we were taken care of. Highly recommend working with him.

The shopping experience was great from start to finish. Everyone was so friendly and knowledgeable. They had every step of the car buying process covered and made us feel valued.