Mercedes-Benz of Boston

259 McGrath Hwy

Somerville, MA 02143

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What Others Say

The people at Mercedes-Benz of BOSTON are courteous,, responsive to customer needs, and deliver top quality workmanship. When I brought my car in for my last maintenance service, I did not request certain details that may have improved the car’s functionality and appearance. When I got the car back, I saw that although I had not mentioned them, they went over the car with a fine tooth comb and delivered the car in perfect condition. Mercedes-Benz of Boston is the best!!

Jimmy is the consummate professional- always willing to help resolve any issues and help the customer in a timely w.

Excellent Service. Staff was very friendly and attentive. Schneider who was my service advisor kept me posted and addressed all my needs. Definitely will purchase next Mercedes from here when the time comes.

Patrick Titshaw's customer service is top notch and has kept me returning to Mercedes-Benz of Boston for the last eleven years. Service is quality-driven, dependable and efficient. I was in recently to replace turn signal bulbs. Patrick and the staff got me in and out with very little wait-time. I really appreciated that and all that they do. Thanks, team!

The environment is clean, tidy, and comfortable, and the staff there are friendly and enthusiastic.

I am very pleased with the services I have received from the MBB for over 20 yrs.