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Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements.
I recently had the pleasure of working with Shiva at the Mercedes dealership, and I couldn’t be more impressed with the level of service and professionalism I experienced. From the moment I walked in, Shiva made me feel valued as a customer, taking the time to listen to my needs and offer tailored recommendations. Shiva’s knowledge of the Mercedes-Benz lineup was exceptional, and their attention to detail made the entire car-buying process smooth. What stood out the most was Shiva’s genuine care for my satisfaction. I highly recommend Shiva to anyone looking for a top-tier customer experience at Mercedes.
Shiva and Stephen were great in assisting with my purchase. I truly had an amazing experience working with them and would highly recommend!
Great service, very professional polite and extremely knowledgeable. I highly recommend. Very accommodating.from beginning to end.
Shiva, I usually don’t write reviews but for you I will. I appreciate your Mercedes - Benz knowledge. Anytime I have a question, your my go to.
Our experience was again to class as is the case. Patrick is an excellent service manager, who is helpful and understanding.
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