We just brought home our 2025 VW Tiguan SE from Winston Salem VW — and WOW, what an unforgettable experience! From the moment we walked in, Jonathan Wheeler, Brian, and Dan made the entire journey feel less like a transaction and more like a celebration. It wasn’t just the best car buying experience we’ve ever had — it was genuinely fun, incredibly informative, and surprisingly joyful. Their professionalism, warmth, and deep product knowledge turned what could’ve been a routine purchase into something truly special. We left not only with a phenomenal vehicle, but with a deeper appreciation for what great service and genuine care look like. Thank you, Jonathan, Brian, and Dan — you’ve earned lifelong fans. We’re absolutely in love with our VW Tiguan! 🚙💨

I very rarely write a review but wanted to share the positive experience I had with Mark in the service department. He was the only person in 5 months to be able to obtain a Taos headlight for me. I am so appreciative of the constant communication Mark provided during a very stressful time! Thank you Mark for your outstanding service! MB

We connected with Flow in 2018 to lease our VW and had the pleasure of working with Nick Boggs and Traci Hitchcock. Both of these individuals worked tirelessly at the time secure our vehicle. Flashforward to 2022 and lease turn in and again Traci went above and beyond to work with us. While we chose to leave VW we stayed within the Flow family. They truly work to find what's best fo the customers needs and have always been willing and able to do what is best for us, not just them.

Had a concern of worked that was performed was done through Andrew came picked up vehicle and reassured that this matter would be resolved and Reginald provides excellent customer service for my oil change Thanks Anthony Payne Thanks for you all-around work and dedication to make your establishment work very effectively

I’ve bought many cars over the years, this experience was one of the best

Very friendly service, a little slow but was taken care of, parts seem to be in short supply