Appreciated everyone involved that was patient with me while I chose the vehicle best suited to me.

Just bought a used vehicle here, Sal and the team were AMAZING! Great car buying experience, they truly made us feel like customers. It was very refreshing to not play all the games other dealerships do.

Stay far away!! Ordered a new GMC Yukon XL w/ the Duramax engine back in April. Put down a large down-payment hoping to speed up the process. The first 'sales advisor' quit and no one from the dealership thought it good to let me know. The only way to get info from them was to physically stop in a speak to someone. "We moved you up to priority one" what ever that means. Long story short, we cancelled the order and went to Glenn Polk in Gainesville where they had one in stock which we purchased.

I want to share with you the WORST experience with BMW service at Garlyn Shelton Temple. Be cautious ordering from G. Randall, Part manager, he has not sense of urgency when it comes to you as a customer, 16 days to get a key fob is ridiculous. Talked to three reps and got different information, I decided to call the executives making the big bucks, after talking to Michael Lindberg, the key fob was in my hands in 24 hours. The techs did not know MY CAR DO NOT NEED PROGRAMMING but still they wanted me to town my car in and pay more money for the programing. In general, the car is great the service around here STINKS! GO and do the trip to Austin BMW to get better service and that human touch with it. Regards, JD

I had my volvo towed from another dealership to this volvo dealer for oil leaks. After having it for a few days, the service department called and said it would be 2300.00 to fix the leaks, belts etc. Along with some other RECOMMENDED repairs. I asked him about a military discount and he said he could Apply one, so I gave him the go ahead to do the work. Several days I get a call to pick up the vehicle because it was finished. I went in and the bill was over 400.00 more than we had agreed and no military discount or anything. I questioned Mike & Joe and they said they could take 100.00 off. That really hurt my fixed income budget. How can this business get away with taking advantage of customers that trust that they will repair their vehicles as expected and not charge them more than the agreed upon price after diagnosis of the vehicle. Then as I was driving home straight from the dealership, a warning light comes on saying urgent the passengers airbag isn’t working. I’m like that light wasn’t on before what’s going on with that. When I called the dealership of course they wanted me to bring it back for another diagnostic fee.

I would give them less than one star if that was an option. We went in and bought a truck outright with cash due to not being able to be financed (after they submitted my name to over 20 financial institutions, 45 days later I'm still getting denials in the mail). We go back for the oil change that we were told was included, the first one took 3 hours and even though we were told the truck would be detailed it was not. The next time we took it in for an oil change and because it was shifting hard. We drop it off at 9:30 am and hear nothing all day. Finally at 5p I call only to be told that my transmission needed flushed and apparently I had denied this service. I explain that's not possible since I haven't heard from anyone. They at first say it's a computer glitch then blame it on an elderly employee. They proceed to do the service but want to charge me for it and the oil change even though I purchased all the extended warranty bumper to bumper stuff.....remember it's only been 45 days I still have paper tags....customer service is a joke to say the least and my truck isn't fixed and is still having issues so we may have to pursue the lemon law against this dealership. Go to a dealership that actually cares because these people don't. I own 2 businesses and if I ran either one like this I'd be out of business in a heartbeat