201 W 70th Ave
Denver, CO 80221
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sales Dept.
service Dept.
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They either have used the wrong phone number or have created a fake service under my number as I did not receive any service from them. Best case unprofessional and sloppy, which could also cause problems for the person who did receive service. Worst case they are actively creating fraudulent services to inflate their service numbers and/or attempt to charge for services not complete.
Mt. States did a great job. Blake was very thorough and explained everything to me clearly.
My salesperson, Tou Lee, was excellent. He explained everything clearly. He is friendly, personable, knowledgeable and treated me with respect. He made the buying experience stress free and a joyful experience. I’d rate him 10/10 for a wonderful experience if I could.
Would not purchase a vehicle from them. They lied to me about when they would ship my vehicle so I did not have a vehicle for 2 weeks. And they did not make it right in the end. Just 2 phone calls of saying we are working on it.
I have taken my car for service twice to Mountain States Toyota. My service advisor Scott kept me updated on the service progress. I feel confident my car is getting quality service.
Got my brakes done on October 2nd and the complimentary car wash scratched the hood for my 4runner pretty bad and they will not take responsibility for it. The service manager Shawn Casement was pretty rude to me. They have lost a loyal customer.
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