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I do not like buying cars, but my old car was giving me so much trouble, I had to bite the bullet. The folks at Schaumburg Honda went above and beyond to help me get into the car that I wanted. Our sales person, Tyler, was very helpful and I will return to Schaumburg Honda next time I need a vehicle. Great experience!!
I had the best experience buying my CR-V. I was so luckly to get an amazing sales person Emmanuel Gonzalez. He took the time with me, answered all my questions and is still being a big help when I have more question as I get more familiar with my new car. I have never had a sales person go above and beyond as Emmaneul has. I even sent my dad to him to buy his new CR-V and he was will pleased how Emmaneul took care of all his.
I went into this dealership already having the idea of coming out with a new car. I was a little hesitant going in and having the thought of a possibility to walk back out with nothing but Christian said not so fast! He executed his technique to perfection! Really cooperated with me and is absolutely very knowledgeable about his work. Will definitely be sending some people to Honda Schaumburg due to Christian’s professionalism. Go in there and look for him. He’s the guy you want!
Mr. Contreras went above and beyond to help me with my Honda Odyssey rear wiper! Thank you for being great!!!!
Friendly, fast. Pretty patient. The vehicle is very nice. Our salesman, Christian, was very nice on knowledgeable on Ridgelines. I was led to believe that as a prior lease vehicle the former lease was required to bring vehicle to dealership for service. I also was told that detailed service records would not be available until the next business day but I was given a Carfax with no service records prior to 16,000 miles. I should have waited. The next week I was told there were no other service records. I would not have pursued the purchase had I known that. Schaumburg Honda did offer a free oil change but my local Honda dealership, Napleton, also offered me a free oil change and tire rotation so I went there instead. I am also still waiting to hear from American Honda finance to be able to set up the account and payment arrangements. I think this review sounds more negative than I feel. There is really only those two issues but to be fair, I would have passed on this vehicle if I had known it had not received the proper service while it was leased.
Purchasing was fast, easy, and hassle free. The most time spent was dealing with financing. And that was not too bad either.
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