5924 West Plano Pkwy
Plano, TX 75093
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I always have an excellent experience at Porsche Plano. My service advisor Manny extremely helpful, professional and attentive.
I took my car to Porsche Plano for a minor repair, and it was returned to me with even more damage than it had when I brought it in. My service advisor, Tim, outsourced the work to someone named Orlando in McKinney, and the result was completely unacceptable. I trusted a Porsche dealership to handle my vehicle with care and professionalism, but this experience did the exact opposite.
Checkup today was done on time and covered the most likely wear and appearance items. Car wash was offered as was an appraisal, but I was in a hurry and declined both.
Fair, honest, transparent. Best purchase experience I have had. Seamless transaction throughout. Andy, Matthew, and Patrick are all approachable, down to earth people. Rare at most dealerships. Not here!
All great. Only thing is that my TPMS was not reset after changing the rear tires, so I had to come back for that to be adjusted.
had a wonderful experience purchasing my Porsche! From start to finish, the process was smooth, professional, and enjoyable. Bassel Assad was incredibly helpful, knowledgeable, and attentive throughout the entire process. He made sure all my questions were answered and made the purchase feel easy and stress-free. I also want to recognize Trang Nguyen, who was extremely helpful and professional. Both Bassel and Trang went above and beyond to make sure I felt comfortable and well taken care of. Overall, it was a very positive experience, and I truly appreciate the exceptional customer service I received. I would definitely recommend working with Bassel and Trang to anyone looking for a great Porsche buying experience!
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