Tell us about your experience with Napleton's Palatine Mazda.
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sales Dept.
finance Dept.
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Mark did an amazing job showing the vehicle and provided xxxxxxand con’s of the vehicle. Did nice job following up. This 5-star 100% rating is for Mark. Great experience and if you are looking for a vehicle see Mark. He does good job with follow up. Very rough experience with finance team. Terrible with follow up even though he said call me any time if you have question. Yet he has not responded to my 2 voicemail. GM Malik did good job with follow up. Over all great experience and be ready to ask all the questions to finance team so you don’t wait for response.
They are always very nice and professional. Their prices are fair .I will go back.
I had my car serviced at Napleton Mazda in Palatine yesterday. I was greeted promptly and professionally. I was provided with an estimate of the work. Shortly thereafter, I received a video of the inspection, with recommendations. There was no pressure, only recommendations. My car was finished on time, and had been washed. My interactions with Frankie were top notch. I will be back! Pricing was fair, with excellent service!
Nice follow up with customers as they wait. A virtual tour of your car explains a lot.
A surprisingly painless car buying experience. My sales rep, Emir, was excellent, and the price was fair.
Nice services, i feel comfortable with car service and workers atencion. Any cuestion they was professional on help me.
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