I had my car serviced at Napleton Mazda in Palatine yesterday. I was greeted promptly and professionally. I was provided with an estimate of the work. Shortly thereafter, I received a video of the inspection, with recommendations. There was no pressure, only recommendations. My car was finished on time, and had been washed. My interactions with Frankie were top notch. I will be back! Pricing was fair, with excellent service!

Nice follow up with customers as they wait. A virtual tour of your car explains a lot.

A surprisingly painless car buying experience. My sales rep, Emir, was excellent, and the price was fair.

Nice services, i feel comfortable with car service and workers atencion. Any cuestion they was professional on help me.

I had an amazing experience at the dealership from the point of researching to the buying process. I had to downsize my Jeep for personal reasons. From the moment I stepped into the dealership, the staff made me feel welcomed. Chase, Parth, and Lupe answered all my questions and were super friendly. Chase went above and beyond to make sure I got both the best deal for my trade in and the payment that I was looking for. He’s a rockstar. Victor in Finance was also super helpful and great in explaining everything! Super happy with the purchase of my CX5!

We met Marina right away as we get into the door. She was very friendly and professional. She gave us a lot info about different mazda models and helped to compare and choose the better one for our needs. We are very grateful for her excellent work. Thanks.