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Andrew Neumeyer was very professional and fair to work with for our purchase. I would highly recommend home to friends and family.
We bought a car from there and by the time we got to Franklin the check engine light came on. Had to wait a week to get the car into the shop. We were fortunate to get a loaner but aggravated because we couldn’t fit our whole family in the there, so we had to drive two cars everywhere we went. The car spent 2 months in the shop for various reasons. Ran multiple tests and then finally got with GM and found out the part needed was a back order. (Then we were told when we picked the car up they had to order 4 parts in to get one that wasn’t cracked). My biggest complaint wasn’t the time frame it was the fact that we had to call 2-3 times a day and leave multiple messages everyday just to get an update. Then every time we’d get through we’d get a different story. I’m not sure if they were just trying to make us happy with false facts or really had no idea what was going on. I’m still not sure at this point. I know mechanics don’t like working on warranty work because they don’t make as much money but I felt like our situation was a little ridiculous. There are two sides to every story and I’m all about second chances so I’ll give them the benefit of the doubt and give them another shot.
Everyone was nice and friendly. My oil change and tire rotation were done super fast!
Ted was a pleasure to work with. He was very explained everything very well. Excellent
Fast friendly service! Reasonable price! A pleasure too work with! Definitely would recommend them to anyone needing to have a car serviced!
Easy to schedule, nice folks Good good good good good good good good good good
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