187 US Route 1
Falmouth, ME 04105
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sales Dept.
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parts Dept.
collision center Dept.
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My experience since buying from this dealership has been terrible. There has been issues with paperwork, failing parts (engine, cooling, brakes) in a car with 36k miles that I'd had for two months. Andy has been nothing but disrespectful and hard to work for. He refuses to take accountability and gets caught in a lie in almost every interaction I have with him. I eventually contacted his boss with all of my concerns. Everyone else I have communicated with has been really great. It's sad to see that all of these issues I'm having clouds my opinion of them. I would not recommend anyone to buy a used car from Andy. His attitude is terrible and you're probably going to end up with nothing but issues.
My wife and I bought our first AUDI from Morong in 2002. We liked our car, AUDI TT, so much that we came back and since then have bought 4 more. I think that says it all. I don't remember the salesman's name when we bought our first AUDI. All the rest that we bought our salesman was Ted Cianchette. Our latest purchase is a AUDI Q7 and we love it. Ted was and is knowledgeable about every aspect of the car, and he has the patience of Job as marked by the time he spent with us to get comfortable with all the features of each car. And if we ever couldn't figure out a new feature he welcomed us back to make sure we understood what we needed to know so that we would be safe and happy.
The dealership was clean. Everyone was very attentive and polite. We did not feel pressured. Vici was a pleasure to work with. He took extra time to show us everything in the car. He worked to get us some of our requests. Overall it was a good experience.
Made car buying easy peasy in and out no time ,stop by and make a deal with them be glad you did.
This was one of the easiest car transactions ever. I started the process via text. When I arrived at the dealership, Vici was ready to help me get going! Everyone was so kind. Zach was also very thorough explaining my payment options.
They were so great !! so efficient!! Very personable and not pushy at all!! They listened to what we were looking for exactly and did not try to get us to like something else!! Our Sales consultant that worked with us Vicentiu Marcu (Vici) was great!!
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