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Todo el personal es muy atento y amable, mi vehÃculo entró solo unas horas a servicio y aún asà me prestaron un automóvil lo que en otros dealers es un poco complicado a menos que el vehÃculo vaya a estar varios dÃas en el dealer.
I approached BMW of Palm Springs to have extensive repairs done on my 2010 550i BMW. Sandy Monson and Guy Foster are to be commented to, overall, make this process very smooth. Despite a small delay - on my part - in figuring out the repairs I needed to have done, and looking at the overall cost, at the conclusion, I walked away satisfied. This team truly understands customer service! I highly recommend this dealership!
I took my car in for a one year checkup and I had lost the part. It fell off the car and they got me a new part fixed it and did not charge me and they were so polite there and so nice. I definitely would go back and buy buy another car I’ll get to BMW and I will get it from them.
Our local dealership always puts their customers first. I recently had my car in for an oil change, and Roxanne, service agent, was proactive in ensuring all my questions were addressed about my recently purchased vehicle. She even made it a point that I met with the tech guru, Bobby, who helped solve a key issue. It was excellent service all around!
Routine service. Waited a reasonable amount of time for service to be completed. Pleasant service person. Nice showroom and waiting area.
After 22 years of not driving I ended up getting a car(bmw) and moving to the desert from downtown San Diego. My car needed some work done on it because going to shady Midas or Other shady mechanics can takes its toll on your stress level. I called BMW PS and Sandy really took that stress away. It was so easy and Sandy actually cared about my situation. To have that service in a business is so crucial. Money is just paper and ink so I didn’t care about fee of service I just needed honesty over shady. It was all honesty and great service from the start. Thank you Sandy and the guys that got my car back to its full potential:)
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