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5 stars for the service department at Momentum BMW. I had an issue with my 2023 BMW X1 where the vehicle would randomly shift into park while in drive, which was a serious safety concern. They were able to correctly diagnose it as a battery issue and replaced it under warranty. Before coming here, I went to another BMW dealership and didn’t have a good experience, they couldn’t figure it out. After that, I called my friend Tommy Bueno, who used to work at Momentum BMW as a technician. He has years of experience with BMW, so I trusted his recommendation. He pointed me to their service department and mentioned the shop foreman, William Martinez, who he learned under. I initially spoke with Edgar Cruz, the service manager, and then worked with my service advisor Jorge Aldana throughout the process. Armando was the technician who worked on my car. Overall, everything was handled professionally, good communication, efficient turnaround, and most importantly, they actually fixed the issue.
Wonderful group of folks who exhibit exceptional teamwork which gives the customer the feeling of being valued.
Best experience ever when we purchased our leased X5 and M5. Shout out to Max White and Jorge Martinez for a seamless transaction. They both took really good care of us and I really appreciate their help!
Excellent service! Very smooth transaction service!! Excellent car! I highly recommend to buy a MINI at Momentum BMW MINI
It Was A Really Great Experience,Blake was Very Helpful,But Mr. Walter was the Best.He broke done a lot of things to me that I really didn't understand.. I will Recommend BMW MOMENTUM TO ANYONE.. I ENDED UP BUYING A 2016 HONDA ACCORD EXL WITH ONE OWNER AND NO ACCIDENTS.. THANKS BMW MOMENTUM I REALLY APPRECIATE YOUR SERVICE!!
My experience at momentum was beyond enjoyable. Everyone was so helpful and so friendly and so knowledgeable. Barry Bailey went over and beyond to make the experience amazing. A very satisfied customer.
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