My 2nd experience at their service department was another great one. Very smooth and efficient operation from scheduling through completion and pickup. Nick Bischoff was assigned as my service advisor (as he was the first time) who is very thorough and conscientious. His follow-up and support after completion of the work is great. Their use of video while conducting their Multi-Point Inspection and sharing the video with the customers is simply outstanding.

Barry was friendly. He was efficient in answering my questions. His only sales tactic was being genuine and helpful. Working with him was a pleasure.

As usual, Mercedes-Benz of Hagerstown doesn’t disappoint. This is my 3rd Benz and I’ve been using the same sales associate for over a decade. I can’t say enough about Barry London and how great it is working with him. Not only is he highly knowledgeable about the vehicle he’s selling, but he’s very friendly and personable and always has the customers best interest at heart. It was a pleasure to buy my 3rd Benz from him today, Thursday August 14, 2025.

We only buy our Mercedes at Hagerstown Mercedes because of excellent service department. They are the best

I recently acquire a new Mercedes from Kyle at Mercedes Of Hagerstown. Kyle assisted me in selecting the ideal vehicle, demonstrating patience and extensive knowledge of all available options. He allowed me to test drive different vehicles until I found my perfect fit. I enjoyed my purchasing experience and would definitely consult Kyle for any future purchases.

Barry was a top notch professional. Not pushy to close the sale. He knows the product well and is very organized. Great salesperson, great dealership and brand ambassador.